Shipping & Returns

Shipping Information

All orders ship from our facility in China. We ship worldwide to over 50 countries. Every order is carefully inspected and packaged to ensure your cards arrive in perfect condition.

Shipping Options & Rates

Note: Shipping costs may vary slightly depending on your location and order weight. Final shipping cost is calculated at checkout.

Processing Time

Orders are processed within 1-3 business days after payment confirmation. During peak seasons, holidays, or major sales events, processing may take up to 5 business days. You will receive an email notification with tracking information once your order ships.

Packaging

We take packaging seriously. Every card is protected with:

• Individual penny sleeves for each card
• Top-loaders for added rigidity
• Rigid cardboard mailers or small boxes
• Bubble wrap for express shipments

Your cards will arrive in the same condition they left our facility.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country’s government. These charges are the responsibility of the buyer and are not included in our shipping costs. We declare packages as “printed cards” or “game accessories” with the actual order value.

Tracking Your Order

All orders include tracking. Once your order ships, you’ll receive an email with your tracking number. For standard shipping, tracking updates may be limited until the package reaches your destination country. Express shipping (DHL/FedEx) provides full real-time tracking from pickup to delivery.

Return Policy

Your satisfaction is our priority. If something isn’t right with your order, we’ll make it right.

Eligible for Return/Replacement

• Defective cards (misprints, color errors, cutting issues)
• Damaged items (bent, creased, or water-damaged during shipping)
• Wrong items received (different card than what was ordered)
• Items significantly different from the product description or photos

How to Request a Return

1. Contact us within 14 days of receiving your order
2. Provide your order number and clear photos showing the issue
3. We will review your request within 48 hours
4. Once approved, we will offer a replacement shipment or a full refund — your choice

Not Eligible for Return

• Items returned after 14 days of delivery
• Items damaged by the buyer after receipt
• Buyer’s remorse or change of mind (proxy cards are non-refundable if they match the description)
• Custom or special order items (unless defective)

Refund Processing

Approved refunds are processed within 3-5 business days. Refunds are issued to the original payment method. Please allow an additional 5-10 business days for the refund to appear on your statement, depending on your bank or card issuer.

For any shipping or return questions, please visit our Contact page.